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Halifax announces community banker service after closure of its Spalding branch

A bank which is closing its town branch shortly has outlined details of a weekly replacement service.

Halifax is shutting its Bridge Street branch in Spalding on Thursday, April 18, after stating that fewer people were using the site due to the rise of internet banking.

News of this closure, and that of the Barclays branch in nearby Hall Place, have been met with anger and disappointment from customers and figures in the town including MP Sir John Hayes. Spalding Business Board chairman Craig Delaney said it was a tragedy.

Spalding's Halifax branch
Spalding's Halifax branch

Information which is available within the Halifax branch has revealed that a community banker will be based in Spalding Library on Fridays from 9am to 3pm, starting on April 26.

The banker will be able to provide support with account enquiries on:

- May 3, 10, 17, 24 and 31

- June 7, 14, 21, 28

- July 5, 12, 19, 26

- August 2, 9, 16 and 23.

It is not clear from the leaflet if the service will continue beyond that date.

Alternatively customers will have to travel 30 minutes to the nearest branches in Peterborough or Boston.

Other information available within the Spalding branch states that the bank made the closure decision following detailed analysis which took into account: customer usage, assessment of public transport (availability and frequency), Broadband availability and the impact on customers.

It also stated that 135 customers used the branch regularly in the 12 months to July 2023.

Halifax is part of the same group which operates Lloyds Bank, which still has a busy branch in Spalding.

What do you think of the closure? Post a comment below...

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