Gosberton House Care Home rated good, despite ‘areas of concern’

A care home has been rated as good following its latest assessment, despite inspectors finding ‘areas of concern’.

Gosberton House Care Home was visited by the Care Quality Commission in February, with the report published this month.

However, ASD Care Limited, who run the home, were issued with a warning notice on March 22 for failing to meet the regulations relating to safe care and treatment and governance.

The results of an inspection following this have not yet been published, the CQC confirmed.

However, residents and families have reported being ‘happy’ with the way people are looked after.

The Westhorpe Road care home - which had 43 people living there at the time of the assessment - rated good in the safe, effective caring and responsive categories.

The well-led section was labelled requires improvement.

“The inspection was prompted in part due to concerns received about the management of medicines, risk, infection control processes, staffing levels and governance in the home,” the CQC report explained.

“During the inspection we found risks to people were not always identified and care was not planned to keep people safe.”

Among the findings, it was stated: people’s care plans did not accurately reflect their needs, people’s medicines were not always managed safely and infection control processes in the home did not follow best practice guidance.

“There were enough staff to meet people’s needs, however, some staff training was out of date which could pose a risk to people,” the report continued.

“We found concerns around good governance, issues not being identified and audits not driving improvements in the home.

“These concerns resulted in five breaches of the regulations.

“Although we found areas of concern at this assessment, until we have assessed more quality statements in safe and well-led the rating for this service remains the same.”

The CQC started their assessment of the service on January 30 and visited the site on February 19, finishing the assessment on March 8.

During the visit, inspectors spoke to five people who lived at the home and three relatives.

“People were happy with the care they received,” the report added.

“A relative told us: “I don’t have any concerns about the care, they are keeping [name] comfortable.”

“They said staff were responsive and available when needed.

“One person told us: “I get on very well with the staff, they’re willing and helpful.”